Privacy Policy
Privacy Policy Effective Date: July 20, 2025 Welcome to STS. Your privacy is important to us. This policy explains how we collect, use, share, and protect your personal information when you visit or interact with our website and services. 1. Information We Collect We collect information in three main categories: Personal Data Information you provide directly, such as your name, email address, phone number, or account credentials when you register, subscribe, or contact us. Usage Data Automatic data about how you use our site and services, including pages visited, time spent, referral URLs, IP addresses, and device/browser details. Cookies and Tracking Technologies Small data files placed on your device to recognize you on return visits, remember preferences, and enable features like analytics or targeted content. 2. How We Use Your Information We use collected data to: Provide, maintain, and improve our services Personalize your experience and tailor content Send transactional messages or updates you’ve requested Respond to support inquiries and enforce our terms Monitor usage trends and diagnose technical issues Comply with legal obligations 3. Sharing and Disclosure We do not sell your personal data. We may share information: With Service Providers Third-party vendors who help operate our site (e.g., hosting, email delivery, analytics) under strict confidentiality agreements. For Legal Reasons If required by law, regulation, or court order, or to protect our rights, safety, or property. In Business Transfers In the event of a merger, acquisition, or asset sale, data may be transferred to the acquiring entity subject to this policy. 4. Cookies and Similar Technologies We use essential cookies for site functionality (e.g., authentication, load balancing). We use performance/analytics cookies (e.g., Google Analytics) only after you’ve provided consent. You can manage your cookie preferences or opt out via the banner or your browser settings; note that disabling cookies may affect site functionality. 5. Data Security We implement appropriate technical and organizational measures to protect your data, including: Encryption of data in transit (HTTPS/TLS) Secure data center facilities and access controls Regular security testing and monitoring While we strive to protect your information, no system is completely immune to breaches. We will notify you promptly if a breach occurs. 6. Data Retention We retain your data only as long as necessary to fulfill the purposes in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. When data is no longer needed, we securely delete or anonymize it. 7. Your Rights Under applicable law (including GDPR), you may have the right to: Access, correct, or delete your personal data Object to or restrict processing of your data Port your data to another service Withdraw consent at any time (where processing is consent-based) To exercise these rights, contact us at the address below. We may require verification before fulfilling requests. 8. International Data Transfers Your information may be stored and processed in countries outside your own. When we transfer data across borders, we use legal safeguards such as standard contractual clauses to ensure adequate protection. 9. Children’s Privacy Our services are not directed at children under 16. We do not knowingly collect personal data from minors. If you believe we have collected such data, please contact us for removal. 10. Changes to This Policy We may update this policy periodically. The “Effective Date” above will indicate when changes took effect. We encourage you to review this page regularly. Significant changes will be communicated via email or prominent notice on our site. 11. Contact Us If you have questions, requests, or concerns about this policy or our data practices, please reach out: STS Data Protection Team Email: privacy@sts.com Address: 1234 Main Street, Baltimore, MD 21201, USA Phone: (410) 555-1234